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Babies R Us Website Review & Ratings + Babies R Us Coupons

Babies R Us: Products & Services

 Babies R Us makes gift giving and shopping easy for new and expectant parents. Babies R Us carries a huge assortment of baby furniture, nursery supplies, strollers, car seats, diapers, toys and formula. Babies R Us also sells clothing ranging in size from preemies through 5T. Babies R Us offers a gift registry that can be accessed online or in-store to make gift giving a breeze. 

At Babies R Us, shoppers can find a wide selection of:

Babies R Us: Company Background

Babies R Us is a branch of Toys R Us. The first Babies R Us store was opened in early 1996 in Westbury, NY. Today, there is around 250 Babies R Us stores across North America. The Babies R Us online store, Babiesrus.com, was launched in July 2000. The Babies R Us head office is located in New Jeresy

Babies R Us contact information:

  • Address: One Geoffrey Way, Wayne, New Jersey 07470-2030
  • Phone: 973-617-3500




Babies R Us: Customer Feedback & Reviews

Customer reviews for Babies R Us are very mixed; some customer had an excellent shopping experience at Babies R Us, others did not.

Positive customer reviews commented on:

  • Excellent sales staff
  • Excellent selection
  • Lots of parking at brick and mortar locations
  • Good customer service

Negative customer reviews commented on:

  • Expensive
  • Long lines at their brick and mortar stores
  • Poor customer service
  • Received broken products
  • Poor return policy

Some customer reviews were:

We are NOT very happy with Babies R us right now! My son is now taking back the second baby bed. Both were damaged! This is the $600.00 bed. We have bought the dresser that goes with eh bed, and spent hundreds of dollars in the McDonough, GA store store to get ready for the baby.This is not good at all! !

I want to compliment the staff at the Babies'R'Us in Appleton, WI. They worked very well with us this morning to make sure we were able to purchase the crib we wanted (and at a cheaper price than expected because they honored the online sales price). Thank you for FANTASTIC service!

So upset. I will never shop here again. WARNING TO ANYONE WHO USES IN STORE PICK UP. even if you return next day the only refund you can get for any I'm sure pick up item is a s store credit. This is completely Ridiculous.

With just one call you guys made my day. Is very fulfilling to be a customer to a company that really cares. Thanks Babies "R" Us Stephany and to your great customer service team.

You have the worst customer support department. Ever.

I've been here a few times to pick out baby shower gifts. It's a good store with a load of baby products. However, the lines are insane. There usually aren't that many people working the registers, and the ones that do don't seem like there's ever a sense of urgency, even if the line is 5+ deep. Be prepared to wait and wait to complete your purchases.

I would go here to get stuff for my son. Not a bad place IMO.  Staff has always been super nice and helpful. 

Save yourself 30% markup on everything and go to Target. 

Babies R Us: Business Credibility & Trustworthiness

Toys R Us, Babies R Us' parent company, is accredited with the Better Business Bureau and has a BBB rating of "A+". They have been accredited with the Better Business Bureau since 2010. Over the last three years, there has been 1637 complaints filed against Toys R Us with the Better Business Bureau; all the complaints have been closed to the Better Business Bureau’s satisfaction. The complaints filed against Toys R Us were:

  • 481 complaints were due to advertising/sales Issues
  • 132 complaints were due to delivery issues
  • 43 complaints were due to guarantee/warranty Issues
  • 904 complaints were due to problems with product/service
  • 77 complaints were due to billing and collections
Babies R Us: Website Popularity & Google Ranking

Babies R Us website popularity:

  • Babies R Us has a worldwide Alexa traffic rating of 23,610 out of 30 million websites.
  • Babies R Us has an American Alexa traffic rating of 4,206
  • Babies R Us has a Google pagerank of six out of ten.
  • The Babies R Us site receives around 25,662 unique visitors daily, which account for 28,485 daily page views.
  • About 97% of the visitors to the Babies R Us site are American.
Babies R Us: Social Media Presence

Babies R Us social media presence:

  • Babies R Us can be followed on Facebook; they have 1,517,221 likes on Facebook and have 66,792 people talking about them. Babies R Us usually updates their Facebook page daily.
  • Babies R Us can be followed on Twitter; they have 29,833 followers on Twitter and have posted 2882 tweets. Babies R Us usually tweets daily.
  • Babies R Us offers an email mailing list that customers can sign up for to keep up to date with all their great sales and new products.
  • Babies R Us is on YouTube; they have 7208 subscribers
  • Babies R Us is on Pinterest; they have pinned 537 items
  • Babies R Us is on Google Play.
Babies R Us: Website Security & Safety

Babies R Us is Verified by Visa and is MasterCard SecureCode and Truste secure. Babies R Us uses an industry standard SSL certificate to encrypt their customers’ private information to help keep it safe from identity theft. Google Safe Browsing lists the Babies R Us site as "not suspicious" and states that no malicious software or suspicious content has been detected on it in the last ninety days.

Babies R Us: Pricing & Packages

Babies R Us offers very competitive prices on all their products. In a price comparison of three products, Babies R Us was the same price on one item and less expensive on two items than their leading online competitor was. 

Britax B-Ready Stroller - Black

  • Babies R Us: $399.99
  • Leading competitor: $440.00

Babi Italia Eastside Island Single Crib - Cinnamon

  • Babies R Us: $129.99
  • Leading competitor: $129.99

Fisher-Price Precious Planet Whale of a Tub

  • Babies R Us: $24.99
  • Leading competitor: $29.35
Babies R Us: Shipping Rates & Policies

Babies R Us shipping rates and policies:

  • Babies R Us ships throughout the United States and to 68 countries.
  • Babies R Us ships to APO/FPO addresses via U.S. Postal Service
  • Babies R Us ships to PO boxes via U.S. Postal Service

American shipping:

  • Standard Shipping usually takes 3-8 business days for delivery
  • Expedited Shipping usually takes 3 business days for delivery
  • Express shipping usually take 2 business days for delivery
  • Shipping costs vary depending on order destination, chosen shipping method and the total weight of the order. Shipping costs are calculated at the checkout.
  • Babies R Us offers free shipping on select items and is currently offering free standard shipping on any purchase of $79 or more.
  • Babies R Us offers free in-store pickup.

International shipping

  • International orders are sent via Babies R Us shipping partner,  I-PARCEL
  • I-PARCEL will give customers shipping costs, and customs and duties at the checkout.
Babies R Us: Payment Methods Accepted

Babies R Us accepts most major credit cards; they accept MasterCard, Visa, American Express, and Discover Card. Babies R Us also accepts "R Us" credit card and "R Us" MasterCard. In addition, Babies R Us also accepts payment through PayPal and offers Bill Me Later; PayPal is a very secure way to pay for online purchases. Babies R Us does not accept money orders, wire transfers or checks of any kind.

Babies R Us: Returns, Refunds & Exchange Policy

Babies R Us return/refund policy:

  • Babies R Us offers a 90 day return policy
  • All returns must be in new unused condition and include all original packaging and paperwork.
  • Original shipping costs are non-refundable, unless the item is being returned because it is damaged or defective. .
  • All returns must include the original packing slip

To make a return:

  • The return should be securely packaged and include the original packing slip with the return portion completed. 
  • The return should be sent back via an insured trackable carrier

Returns should be sent to:

The Return Center
2829 Rohr Road
Groveport, OH 43125

Babies R Us: Product images & screenshots
Babies R Us Coupons
Best Available Babies R Us Coupon:
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